Depending on how you use our store, we may collect your name, email address, phone number, billing and shipping addresses, order details, customer service messages, and information you choose to provide when contacting us.

We may also receive technical information associated with your visit, such as your IP address, device and browser information, pages viewed, referring pages, and interactions with our website.

Information may be collected directly from you when you place an order, enter details at checkout, subscribe to communications, or contact customer support. Certain technical information is collected automatically when you browse our website through cookies and similar technologies. We may also receive information from service providers involved in operating the store and fulfilling your order.

We use information to process payments and orders, send order confirmations and shipping updates, arrange delivery, respond to questions, handle returns or other service requests, maintain website functionality, detect misuse or fraud, and improve the shopping experience.

Where permitted, we may also use information to send store updates or marketing messages in line with your communication choices.

Our website and its service providers may use cookies, pixels, and similar technologies to keep the store working, remember preferences, understand website activity, measure performance, and support advertising where applicable.

You can manage some cookies through your browser settings. Disabling certain cookies may affect shopping cart, checkout, or other store features.

We may disclose information to providers that help us operate zexvulim.com, including our ecommerce platform, payment processors, shipping and fulfillment partners, customer support tools, website analytics providers, and marketing providers where used. These parties receive information relevant to the services they perform.

We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction where permitted.

Some privacy laws define certain advertising-related disclosures or uses of cookies as a “sale,” “sharing,” or “targeted advertising,” even when information is not exchanged for money. If such activities apply to your visit, you may have the right to opt out under applicable law. Contact service@zexvulim.com to submit a request or ask about available choices.

Payments are handled through the payment options available at checkout. Payment providers process the information needed to complete a transaction in accordance with their own privacy and security practices. Please do not send complete card details to us by email.

We use order and contact details to confirm purchases, prepare bathroom product orders, coordinate shipping, provide tracking information, and resolve delivery or after-sales issues. Relevant delivery information may be shared with fulfillment partners and carriers.

We retain personal information for as long as reasonably needed for the purposes described in this policy, including order fulfillment, customer support, recordkeeping, dispute resolution, and applicable legal obligations. Retention periods can vary with the type of information and the reason it is held.

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information. You may also have rights to receive a copy of information, object to or limit some processing, or opt out of certain advertising-related uses. These rights are subject to applicable law and relevant exceptions.

To make a privacy request, email service@zexvulim.com and explain what you would like us to review. Please include enough information for us to locate the relevant account or order. We may request reasonable information to verify your identity before acting on a request. You may also contact us if you believe a request was handled incorrectly.

If you receive marketing emails from us, you can unsubscribe using the link in those messages or contact service@zexvulim.com. You may still receive non-marketing communications related to an order, a service request, or the operation of your account.

We use reasonable measures intended to protect personal information. No website, electronic transmission, or storage method can be guaranteed completely secure. If you believe information you provided to us may have been compromised, please contact us promptly.

Our store is not intended for children, and we do not knowingly collect personal information directly from children. If you believe a child has provided personal information to us, contact service@zexvulim.com so we can review the matter.

Our business and service providers may process or store information in countries other than the country where you live. Privacy rules in those locations may differ. Where required, we use applicable measures for international transfers of personal information.

Our website may link to third-party sites or use services governed by their own privacy notices. We encourage you to review those notices when leaving our website or choosing an external service.

We may update this Privacy Policy to reflect changes to our store, services, or applicable requirements. The current version will be posted on zexvulim.com. Your continued use of the website after an update is subject to the policy then displayed, where permitted by law.