The payment methods currently available for your order are displayed at checkout. Availability may vary by location, currency, device, or payment provider. Please select one of the options presented before submitting your order.

Your payment provider may authorize or verify a transaction before an order is confirmed. We may also review an order when additional verification is needed to help prevent unauthorized activity. If a payment cannot be completed or an order cannot be accepted, we will notify you using the contact details provided at checkout where appropriate.

Checkout is processed through Shopify and the applicable payment provider. These services use security measures for payment transactions. For your protection, do not send complete card numbers, card security codes, or payment account passwords to us by email or through a customer support message.

Product prices are shown on our website. Any applicable shipping charges, taxes, discounts, and final order total are displayed during checkout before you submit payment. Review these details carefully before completing your purchase.

Your bank, card issuer, or payment provider may apply currency-conversion charges, international transaction fees, or other account-related charges. Such charges are determined and collected by that institution and may not appear in the total displayed by our checkout. Contact your provider for details about its fees.

If you have a valid discount code, enter it during checkout and confirm that the expected discount appears before submitting payment. Promotional conditions, including eligibility, expiration dates, exclusions, or minimum purchase amounts, apply as stated with the offer.

If a payment is declined, check the information entered or contact your payment provider before trying again. A pending authorization may appear on your account even when an order was not completed; the timing for its release is controlled by your payment provider.

If you believe you were charged twice, contact us at service@zexvulim.com with your order number and a description of the charges. Please do not email complete payment card details.

After a successful checkout, an order confirmation is normally sent to the email address entered with your order. If you cannot find it, check your spam or junk folder and confirm that the email address was entered correctly. Contact customer support if you still need assistance locating your order.

If you have a question about a payment, checkout attempt, discount, or refund status, email service@zexvulim.com with your order number and a brief explanation. For questions about a fee or pending authorization applied directly by your bank or payment provider, you may also need to contact that provider.